Single location
One restaurant with steady phone orders.
AI phone ordering for restaurants
Your kitchen. Connected.
Every order. In flow.
OrderFlow answers your pickup calls, takes the order from your menu, and gives your staff a ticket to check before it reaches the kitchen.
Sample audio uses synthesized voices.
2 margheritas · 1 house salad
Sample order · View it ↗ Staff check every ticket Pause it anytime Tells callers it’s an AIFollow an order ↓
The same order, all the way through
From first ring.
To the kitchen pass.
Every call, a warm welcome. Your menu and opening hours shape the conversation. The guest can ask a question without pulling someone away from the pass.
Call
Confirm
Kitchen
SAMPLE CONVERSATION“Two margheritas.
“Two margheritas.
Extra basil, please.”
Of course. Two 12-inch margheritas with extra basil. Would you like anything else?
Interactive sample. Select a stage to follow the order.
SAMPLE CALL
Two pizzas. One change.
Hear a sample pickup order and the ticket your staff would check.
Scripted audio example · synthesized voices. This illustrates the experience; it is not a recording of the live agent.
Read the full transcript
- Agent
Pizza Palace, this is Alex.
- Caller
Hey, yeah. Hi. Can I get—hold on. Sorry. Yeah. Two large pepperoni, one with no onions, and a chicken wing combo, and a two-liter Coke.
- Agent
No problem. Two large pepperoni, one with no onions, one chicken wing combo, and a two-liter Coke. Did I get that right?
What if the caller changes their mind?
Illustrative continuation · not spoken in the audio. Move the no-onion request to the other pizza.
“Actually, make that no onions on the second pizza, not the first.” The no-onion request moves to pizza two, and pizza one returns to standard toppings.
Pizza 1Large pepperoniStandard toppings
Pizza 2Large pepperoniNo onions
Chicken wing combo1 order
Two-liter Coke1 bottle
Illustration only. Your staff check every order before the kitchen.
Try before your first service
Your menu.
Your test call.
Rehearse an order, test sold-out items or busy pickup rules, and see exactly what reaches the kitchen before you forward a single call.
Sample data. No call is placed and nothing is connected.
Sample conversation00:42
GUESTTwo margheritas, extra basil. And a house salad.
ORDERFLOWOf course. Two 12-inch margheritas with extra basil, and one house salad. Anything else?
✓ Details confirmedSee the order ↗
Why OrderFlow
Built for the dinner rush.
Answer every pickup call, keep orders accurate to your menu, and keep your staff focused on cooking.
- 01
Every call answered during the rush
No hold music, no missed pickup orders while the line is three deep.
- 02
Orders from your menu
Your items, sizes, modifiers and hours. “No onions on the second one” stays with the right item.
- 03
You stay in charge
Your staff see each ticket before the kitchen does. Callers can ask for a person, and one switch turns the AI off.
How it works
Three steps.
You approve each one.
Start small: one shift or overflow calls. Nothing goes live until you say so.
Checked tickets can be sent to Toast once that restaurant is connected. Until then, your team runs each order through the usual kitchen process.
- 01
Send us your menu
A photo, PDF or spreadsheet. We check items, prices, options and hours with you.
- 02
Forward calls when you want help
Start with one shift or overflow calls only. Your main number stays the same.
- 03
Review and cook
Each order lands as a ticket. Your team checks it and runs it through your usual kitchen process.
Where we are
Now running supervised pilots.
We’re starting with a small number of local restaurants. Your staff review every ticket, and we watch every call together for the first shifts. No restaurant is live on OrderFlow yet, so you’d be one of the first, and you’d help shape it.
Pricing
Simple monthly plans.
Pilot terms are agreed with you before any live call. Plans start after the pilot, if it’s working for you.
$199/month1,000 call-minutesIncluded each monthStart free pilot
Higher call volume
Busy restaurants and weekend rushes.
Every plan includes
- Menu setup and AI voice
- Staff dashboard with call recordings and transcripts
- No setup fee · cancel anytime
Several locations, or want help? Tell us about your restaurants and we’ll help you plan setup. An enquiry doesn’t start a subscription.
Talk to us about a group ↗Questions
Straight answers.
Will callers know it’s an AI?
Yes. It says so when it answers.
What if a caller wants a person?
They can ask at any time. It can transfer to a number you choose, or take their name and number for a callback.
Do I need a new phone number?
No. You forward calls from your existing number when you want help, for example during one shift. Your phone provider needs to support call forwarding.
Does it put orders into my POS?
When Toast is connected, your staff send the checked ticket into Toast. Until then, they enter it the way they do today.
How do guests pay?
Guests pay at pickup for now. A texted payment link is included once texting is turned on.
Prefer a call?
Tell us about your phones.
Restaurant name and email is all we need. We’ll set up a short call about your menu and busy hours. Nothing goes live until you say so.