.recorded-call{background:var(--service-warm);color:var(--service-ink);padding:64px 0;position:relative}.recorded-call-anchor{scroll-margin-top:92px;position:absolute;top:0}.recorded-call-heading{max-width:670px;margin-bottom:28px}.recorded-call .recorded-call-eyebrow{letter-spacing:.14em;margin-bottom:12px;font-size:12px;font-weight:700}.recorded-call h2{letter-spacing:-.04em;margin-bottom:16px;font-size:clamp(30px,3.4vw,44px);line-height:1.12}.recorded-call-heading>p:last-child{font-size:17px;line-height:1.6}.recorded-call-layout{grid-template-columns:minmax(0,1.15fr) minmax(0,1fr);align-items:start;gap:48px;display:grid}.recorded-call-conversation{min-width:0}.recorded-call .recorded-call-disclosure{margin-bottom:16px;font-size:13px;line-height:1.6}.recorded-call audio{width:100%;min-width:0;display:block}.recorded-call .recorded-call-meta{margin-top:10px;font-size:12px}.recorded-call-current{padding:20px 0;display:grid}.recorded-call-utterance{visibility:hidden;grid-area:1/1}.recorded-call-utterance[data-current=true]{visibility:visible}.recorded-call-utterance>span,.recorded-call-transcript strong{margin-bottom:8px;font-size:12px;font-weight:700;display:block}.recorded-call-current p{font-size:17px;line-height:1.5}.recorded-call-transcript{border-block:1px solid var(--service-dark-line)}.recorded-call-transcript summary,.recorded-call-correction>summary{cursor:pointer;min-height:48px;padding:14px 0;font-size:14px;font-weight:600}.recorded-call-transcript ol{margin:0;padding:0 0 12px;list-style:none}.recorded-call-transcript li{padding:10px 0;font-size:15px;line-height:1.6}.recorded-call-ticket{background:var(--service-paper);border-top:3px solid var(--service-graphite);padding:24px}.recorded-call-ticket-head{flex-wrap:wrap;justify-content:space-between;gap:8px 20px;font-size:12px;line-height:1.5;display:flex}.recorded-call .recorded-call-ticket h3{letter-spacing:-.025em;margin-top:16px;font-size:22px;line-height:1.2}.recorded-call-items{padding-top:12px}.recorded-call-item{border-bottom:1px solid var(--service-dark-line);grid-template-columns:minmax(0,1fr) minmax(84px,.65fr);align-items:center;gap:12px;padding:12px 0;font-size:14px;line-height:1.4;display:grid}.recorded-call-item small{margin-bottom:2px;font-size:12px;font-weight:400;display:block}.recorded-call-item-detail{text-align:right;padding:2px 6px;font-size:13px;font-weight:600;display:grid}.recorded-call-item-detail>span{visibility:hidden;grid-area:1/1}.recorded-call-item-detail>span[data-current=true]{visibility:visible}.recorded-call-item [data-modifier=true]{color:#141815;background:#dfff8f}.recorded-call-item[data-pending=true]{border-bottom-style:dashed}.recorded-call .recorded-call-ticket-note{margin-top:12px;font-size:12px;line-height:1.6}.recorded-call-try,.recorded-call-error button,.recorded-call-steps button{cursor:pointer;min-height:48px;color:inherit;background:0 0;border:1px solid;padding:12px 16px;font-size:14px;font-weight:600}.recorded-call-actions{flex-wrap:wrap;align-items:center;gap:16px 28px;margin-top:24px;display:flex}.recorded-call-phone{min-height:48px;color:inherit;gap:4px;padding-block:4px;text-decoration:none;display:grid}.recorded-call-phone>span{font-size:12px;line-height:1.4}.recorded-call-phone>strong{text-underline-offset:4px;font-size:18px;line-height:1.4;text-decoration:underline}.recorded-call-try span{margin-left:20px}.recorded-call-try:active,.recorded-call-error button:active,.recorded-call-steps button:active{transform:scale(.98)}.recorded-call-error{padding:16px 0;font-size:14px;line-height:1.6}.recorded-call-error button{margin-top:12px}.recorded-call-correction{border-block:1px solid var(--service-dark-line);margin-top:24px}.recorded-call-correction-body{grid-template-columns:minmax(0,1.15fr) minmax(0,1fr);gap:48px;padding:8px 0 24px;display:grid}.recorded-call-steps{flex-wrap:wrap;gap:8px;display:flex}.recorded-call-steps button{padding:10px 12px;font-size:13px}.recorded-call-steps button[aria-pressed=true]{background:var(--service-graphite);color:var(--service-paper);border-color:var(--service-graphite)}.recorded-call-correction-copy{margin-top:16px;font-size:15px;line-height:1.6;display:grid}.recorded-call-correction-copy>p{visibility:hidden;grid-area:1/1}.recorded-call-correction-copy>p[data-current=true]{visibility:visible}.recorded-call-corrected-ticket{min-width:0}@media (hover:hover) and (pointer:fine){.recorded-call-try:hover,.recorded-call-error button:hover,.recorded-call-steps button:not([aria-pressed=true]):hover{background:var(--service-paper)}}@media (max-width:900px){.recorded-call-layout,.recorded-call-correction-body{grid-template-columns:minmax(0,1fr);gap:20px}}@media (max-width:760px){.recorded-call{padding:40px 0}.recorded-call-heading{margin-bottom:20px}.recorded-call-heading>p:last-child{font-size:16px}.recorded-call-ticket{padding:20px}.recorded-call-item{gap:8px}}@media (prefers-reduced-motion:reduce){.recorded-call-try:active,.recorded-call-error button:active,.recorded-call-steps button:active{transform:none}}.recorded-call-player{border:1px solid var(--line,#14181529);background:var(--panel,#fffcf2);border-radius:100px;align-items:center;gap:14px;min-height:56px;padding:6px 18px 6px 6px;display:flex}.recorded-call-play,.ofd .recorded-call-play{background:var(--accent,#c6ff2e);width:44px;height:44px;color:var(--accentInk,#142008);cursor:pointer;border:0;border-radius:50%;flex:none;place-items:center;display:grid}.recorded-call-play:disabled{opacity:.45;cursor:not-allowed}.recorded-call-play:focus-visible,.recorded-call-seek:focus-visible{outline:3px solid var(--cyan,#2b5c19);outline-offset:3px}.recorded-call-seek{appearance:none;cursor:pointer;background:0 0;flex:1;min-width:0;height:24px;margin:0}.recorded-call-seek::-webkit-slider-runnable-track{background:linear-gradient(90deg, var(--accent,#c6ff2e) var(--progress), var(--line,#14181533) var(--progress));border-radius:4px;height:4px}.recorded-call-seek::-moz-range-track{background:linear-gradient(90deg, var(--accent,#c6ff2e) var(--progress), var(--line,#14181533) var(--progress));border-radius:4px;height:4px}.recorded-call-seek::-webkit-slider-thumb{-webkit-appearance:none;background:var(--ink,#151915);border-radius:50%;width:14px;height:14px;margin-top:-5px}.recorded-call-seek::-moz-range-thumb{background:var(--ink,#151915);border:0;border-radius:50%;width:14px;height:14px}.recorded-call-time{font-variant-numeric:tabular-nums;color:var(--muted,#536051);flex:none;font-size:13px}.recorded-call-current{align-items:center}
.enquiry-followthrough{gap:16px;display:grid}.enquiry-followthrough .enquiry-details-form{margin-top:4px}.enquiry-followthrough .enquiry-details-heading h3{letter-spacing:-.025em;font-size:22px;line-height:1.25}.enquiry-followthrough .enquiry-details-heading p{margin:8px 0 0;font-size:14px;line-height:1.5}.enquiry-followthrough label>span{font-size:12px;font-weight:400}.enquiry-followthrough select{border:1px solid var(--service-dark-line);width:100%;min-height:48px;color:var(--service-ink);background:var(--service-paper);font:inherit;border-radius:0;margin-top:8px;padding:12px;font-size:16px}.enquiry-followthrough .service-form-status{margin:0;font-size:13px;line-height:1.6}.enquiry-details-actions{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.enquiry-details-skip{min-height:48px;color:inherit;text-underline-offset:4px;cursor:pointer;background:0 0;border:0;padding:12px 4px;font-size:14px;text-decoration:underline}.enquiry-details-skip:disabled{cursor:wait;opacity:.6}.enquiry-details-skip:active{transform:scale(.98)}@media (prefers-reduced-motion:reduce){.enquiry-details-skip:active{transform:none}}